Queue message service server1 is not reacheable

Incident Report for EMMA

Resolved

This incident has been resolved.

Posted Nov 06, 2024 - 21:45 UTC

Update

Failover server has been activated

Posted Nov 06, 2024 - 19:48 UTC

Update

We are continuing to investigate this issue.

Posted Nov 06, 2024 - 19:41 UTC

Investigating

We are currently investigating the issue and activating failover server.

Posted Nov 06, 2024 - 19:40 UTC

This incident affected: User Acquisition (Attribution), User Retention (Event tracking, Messaging), and Messaging (In-App Messaging).