EMMA Status

All Systems Operational

API Operational

Dashboard Operational

User Acquisition Operational

Attribution Operational

SAN Attribution Operational

Reporting Operational

User Retention Operational

Event tracking Operational

Messaging Operational

Audiences Operational

Reports Operational

Comm Reporting Operational

Messaging Operational

Push Messaging Operational

In-App Messaging Operational

Web Pública EMMA Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Nov 20, 2024

No incidents reported today.

Nov 19, 2024

No incidents reported.

Nov 18, 2024

No incidents reported.

Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024

No incidents reported.

Nov 14, 2024

No incidents reported.

Nov 13, 2024

No incidents reported.

Nov 12, 2024

No incidents reported.

Nov 11, 2024

No incidents reported.

Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024

Apptracker report 07-11-2024

Resolved - This incident has been resolved.
Nov 8, 10:43 UTC

Identified - The Apptracker report for 2024-11-07 may be missing consolidated data for some clients due to recent maintenance. The recalculation process is underway to ensure full accuracy, and we expect the data to be updated shortly. Thank you for your patience as we complete this update
Nov 8, 08:41 UTC

Scheduled maintenance notice

Completed - The scheduled maintenance has been completed.
Nov 8, 05:30 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 8, 03:30 UTC

Scheduled - Dear User,

To enhance the reliability and performance of our services, we will be conducting scheduled maintenance on our server infrastructure. During this period, you may experience temporary interruptions in accessing and using our application.

Maintenance Date and Time:
Start: 2024-11-08 03:30 UTC
End: 2024-11-08 05:30 UTC

Expected Impact:
During the maintenance, certain features of the application may be unavailable or may perform at a reduced capacity. Our team is dedicated to restoring full service as quickly as possible.

We appreciate your understanding and patience during this time.

For any questions or additional support, please contact us at:
support@emma.io

Thank you for your trust in us.
Nov 4, 15:07 UTC

Nov 7, 2024

Scheduled maintenance notice

Completed - The scheduled maintenance has been completed.
Nov 7, 05:30 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 7, 03:30 UTC

Scheduled - Dear User,

To enhance the reliability and performance of our services, we will be conducting scheduled maintenance on our server infrastructure. During this period, you may experience temporary interruptions in accessing and using our application.

Maintenance Date and Time:
Start: 2024-11-07 03:30 UTC
End: 2024-11-07 05:30 UTC

Expected Impact:
During the maintenance, certain features of the application may be unavailable or may perform at a reduced capacity. Our team is dedicated to restoring full service as quickly as possible.

We appreciate your understanding and patience during this time.

For any questions or additional support, please contact us at:
support@emma.io

Thank you for your trust in us.
Nov 4, 15:06 UTC

Nov 6, 2024

Queue message service server1 is not reacheable

Resolved - This incident has been resolved.
Nov 6, 21:45 UTC

Update - Failover server has been activated
Nov 6, 19:48 UTC

Update - We are continuing to investigate this issue.
Nov 6, 19:41 UTC

Investigating - We are currently investigating the issue and activating failover server.
Nov 6, 19:40 UTC

Scheduled maintenance notice

Completed - The scheduled maintenance has been completed.
Nov 6, 05:30 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 6, 03:30 UTC

Scheduled - Dear User,

To enhance the reliability and performance of our services, we will be conducting scheduled maintenance on our server infrastructure. During this period, you may experience temporary interruptions in accessing and using our application.

Maintenance Date and Time:
Start: 2024-11-06 03:30 UTC
End: 2024-11-06 05:30 UTC

Expected Impact:
During the maintenance, certain features of the application may be unavailable or may perform at a reduced capacity. Our team is dedicated to restoring full service as quickly as possible.

We appreciate your understanding and patience during this time.

For any questions or additional support, please contact us at:
support@emma.io

Thank you for your trust in us.
Nov 4, 15:05 UTC